Cookies Policy
Last updated: January 29, 2026
1. What Are Cookies?
Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit a website. They are widely used to make websites work more efficiently and provide a better user experience.
Cookies allow websites to remember your actions and preferences (such as login status, language preference, and shopping cart contents) over a period of time, so you don't have to re-enter them whenever you return to the site.
2. How We Use Cookies
BoKaap Souvenirs uses cookies to enhance your experience on our Platform, understand how you use our services, and improve our offerings. We use cookies for various purposes, including:
- Keeping you signed in to your account
- Remembering your shopping cart contents
- Understanding how you navigate our Platform
- Personalizing your experience and content
- Analyzing Platform performance and usage
- Preventing fraud and enhancing security
3. Types of Cookies We Use
Essential Cookies
These cookies are necessary for the Platform to function properly. They enable basic features like page navigation, access to secure areas, and authentication.
Examples:
- Session authentication tokens
- Shopping cart data
- Security and fraud prevention
Performance Cookies
These cookies help us understand how visitors interact with our Platform by collecting anonymous information about page visits, traffic sources, and user behavior.
Examples:
- Page load times and performance metrics
- Error tracking and debugging
- Usage analytics and statistics
Functional Cookies
These cookies enable enhanced functionality and personalization, such as remembering your preferences and settings.
Examples:
- Language and region preferences
- Recently viewed products
- Favorite items and wishlists
Marketing Cookies
These cookies track your browsing habits to deliver personalized advertising and measure the effectiveness of our marketing campaigns.
Examples:
- Targeted advertising based on interests
- Conversion tracking and attribution
- Social media integration
4. Third-Party Cookies
We may also use third-party cookies from trusted partners to help us analyze usage, deliver advertising, and provide social media features. These third parties may collect information about your online activities over time and across different websites.
Third-party services we use may include:
- Analytics providers (e.g., Google Analytics)
- Payment processors (e.g., Stripe, PayFast)
- Social media platforms (e.g., Facebook, Instagram)
- Advertising networks
5. Cookie Duration
Cookies can be temporary or persistent:
Session Cookies
Temporary cookies that are deleted when you close your browser. Used for essential functions like maintaining your login session.
Persistent Cookies
Remain on your device for a set period or until you delete them. Used to remember your preferences and provide a personalized experience on return visits.
6. Managing Cookies
You have the right to accept or reject cookies. Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies if you prefer.
To manage cookies in your browser:
- Chrome: Settings → Privacy and security → Cookies and other site data
- Safari: Preferences → Privacy → Cookies and website data
- Firefox: Options → Privacy & Security → Cookies and Site Data
- Edge: Settings → Cookies and site permissions → Cookies and site data
Important Note:
Blocking or deleting essential cookies may affect the functionality of our Platform. Some features may not work properly, and you may not be able to access certain areas or complete purchases.
7. Do Not Track Signals
Some browsers have a "Do Not Track" feature that signals websites you visit that you do not want to have your online activity tracked. Currently, our Platform does not respond to Do Not Track signals.
8. Mobile App Tracking
If you use our mobile application, we may use similar tracking technologies to cookies, such as SDKs and mobile identifiers. You can manage these settings in your device's privacy settings.
- iOS: Settings → Privacy → Tracking
- Android: Settings → Privacy → Ads
9. Updates to This Policy
We may update this Cookies Policy from time to time to reflect changes in our practices or legal requirements. We will post any changes on this page and update the "Last updated" date.
We encourage you to review this policy periodically to stay informed about how we use cookies.
10. More Information
For more information about how we handle your personal data, please review our Privacy Policy.
11. Contact Us
If you have questions about our use of cookies, please contact us:
BoKaap Souvenirs
Cape Town, South Africa
Since 1763